Client Testimonials


Farrell Heyworth

Farrell Heyworth are one of the UK’s leading independent Estate Agents with 18 Farrell Heyworth branded branches across the North West. We’re also part of a network of over 600 branches as preferred agents for the Relocation Agent Network.

“We have worked with David for many years to help us through the maze of compliance requirements. We were the first agent to take up their online due diligence training system for staff over 10 years ago back in 2008. The system has improved over the years and it ensures everyone is up to date and compliant - a great system, user friendly and surprisingly inexpensive. Added to this David keeps us up to date with legislation changes, he offers practical advice and the fact that I can pick up the phone at any time and have a chat about any compliance worry I might have, I have no hesitation in recommending Compliance-Matters.”

Debbie Miller

Group HR Director & Nominated Officer at Farrell Heyworth (18 Branches in the North West of England)



Ocean have been selling all kinds of homes in Bristol for 35 years. At Ocean, we're so much more than just estate agents. We're here to provide friendly and flawlessly professional service for anything property-related - from a made-to-measure mortgage to the perfect plot for a development scheme, from prompt and efficient conveyancing to a first class lettings service.

“Ocean provides a wide range of services in the property market so when we choose a supplier we need to be sure they are knowledgeable and professional across the board. Our sales team complete the online modules every year to make sure they are always up to date with the latest regulations and compliance. We have used David & Matt at Compliance matters for years now and have always found nothing is too much trouble for them. We find the cost of using the service is well worth it.”

Chris Moody

Senior Sales Manager at Ocean Estate Agents (11 Branches in Bristol & surrounding areas)



Belvoir is the UK’s largest property franchise on the high street. We have over 170 offices around the UK managing a combined total of more than 30,000 properties.

“We have been working with Compliance Matters since 2013, because the service they provide is vital in an ever-changing compliance environment. The in-house estate agency compliance training and advice David has provided to us and our franchisees has been invaluable. This is complimented by their low-cost online compliance and due diligence training system. Many of our franchisees subscribe to this to ensure their staff are confident about compliance.”

Ian Maclean

Franchise Director at Belvoir (170 Franchise Offices Nationwide)


Hilbery Chaplin

Hilbery Chaplin combines both the energy of a young growing practice with the experience of a company established in 1894, undertaking work across the full spectrum of the property profession. We have developed all the essential ingredients to provide a high level of service to individuals and the smallest of companies, as well as to the largest corporate organisations.

“Here at Hilbery Chaplin we pride ourselves in the quality of service we provide. Working with Compliance Matters means I don’t need to worry about that side of things. They ensure our documentation is compliant and David’s training means colleagues have the knowledge they need to ensure we get it right every time. Plus, if I ever do have a compliance query David is always on hand to give professional, practical advice.”

Ian Tinsley

Associate Director at Hilbery Chaplin (6 Branches in Essex & East London)



We have independently owned estate agent branches. The vast majority of our branches are run by business owners who are experts in their own local area and property market, who then additionally benefit from being a Hunters Partner.

“The services Compliance Matters provide for Hunters in the area of compliance auditing is exceptional. They provide professional reports and include advice and assistance to our franchisees as part of the process.  They might be external service providers, but we see them as an integral part of our head office team and would recommend their services to any agent.”

Jayne Twiddle

Head of Franchise Network Support at Hunters (200+ franchise branches covering England and Wales)


Purple Bricks

Purple Bricks are revolutionising the house buying process. We provide a full estate agency service at a low cost because we've removed the expensive offices and fleets of cars that you see with traditional agents.

“We have large numbers of people working in locations across the country. Compliance Matters' online courses are the perfect solution for us. They are clear and concise, we can rack progress and report on completion, which ensures our people are always up to date on compliance training. It's been a great partnership.”

Steve Parker

Compliance Director at Purplebricks (Nationwide)


Cooper and Tanner

Cooper & Tanner Estate Agents, Commercial Agents and Auctioneers, operate seven offices in Somerset & Wiltshire, providing Professional Estate Agency and Surveying services to the Residential, Agricultural and Commercial property sectors within the region.

“We live in a confusing, legislative world, the property market in particular has seen a raft of legislation and onerous government requirements for what should be a simple task: Selling or renting property. If only it was thus. If you want to either avoid or remove the migraine that is dealing with GDPR, Anti-Money Laundering, Terms of Business, property mis-descriptions etc, etc or just require advice on the headache and frustration inducing world of compliance – talk to David or Matt, you will not regret it. Clear, concise advice at the right price.”

Quintyn Howard-Evans

Senior Managing Partner, Cooper and Tanner LLP. (11 branches in Somerset and Wiltshire)