Estate Agency & Letting Agency are now this country’s most regulated professions in terms of the number of legislative obligations. The long list of legislation that applies illustrates the point. Failure to comply can result in complaints to the Ombudsman, civil claims, criminal prosecutions, civil injunctions, etc.

As such it is essential for all agents to adequately train staff in compliance and competency, not only to improve their effectiveness but also in order to provide the agency with the start of good due diligence. No matter whether it is one of the enforcement agencies or the Ombudsman they will all want good training to have been provided.

Effective Range

We offer a wide range of training options to suit all types of estate agents. Whether your choice is –

  • Formal external training courses; or
  • Bespoke in-house training courses; or
  • Comprehensive, but less formal, on-line training courses.

Compliance Matters can meet your requirements – it is simply a matter of choice, based on your needs, the needs of your team & your budget.

Reduced Risk

As the owner, partner or Director of an estate agency, you are not only responsible for your own actions, but you are also responsible for the actions of your employees & you are liable for their actions & those of your fellow partners or directors.

This quite obviously means Compliance Matters.

Increased Confidence

Giving yourself the confidence that your team are conversant with the legal requirements is a logical starting point. Compliance and competency training is something to seriously consider for all your staff.

Add to this the benefits such training gives to you on the due diligence front and the choice becomes simple.




David's Philosophy

My clients take compliance matters very seriously and I have spend many years working proactively and reactively to provide them with cost effective solutions. My success is based, not only on the unique expertise I hold, but also around my ability to balance the need for compliance with commercial reality. Whatever your needs, I am happy to discuss them and the services we can offer to meet them on a no obligation basis. Email me at or ring my office on 0161 727 0798

Our Latest Article


Significant changes to estate agents obligations were imposed by the new Money Laundering Regulations in June this year.  The big focus has been on the need to confirm the ID of buyers as well as sellers; however, the legislation also requires agents to make a number of other changes. HMRC also published guidance on how […]