Compliance Matters - Privacy Policy

Compliance Matters Solutions gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data. 

What personal information will be collected?

Compliance Matters takes great care to ensure that the information it holds about you meets legal, statutory and contractual obligations and to provide you with our products and services.  This includes having appropriate procedures and practices in place to ensure your personal information is protected.  We will never collect any unnecessary personal data from you and do not process your information in any way other than already specified in this notice.

The personal data we collect from you may include your:

  • Name
  • Address
  • Contact information
  • Company name

We collect information in the following ways:

–       Online registration form

–       Over the phone/ in person

How we use your personal data

Compliance Matters take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. The purposes and reasons for processing your personal data are detailed below:

Legitimate interest 

Compliance Matters need to process your personal information in order to fulfil a request you have made.  For example, when you complete your details on our contact us page.

Performance of a contract

Compliance Matters need to process your personal information in performance of a contract to provide a service.  For example, to ensure that an information request can be processed or that a booking can be confirmed.


Compliance Matters need to process your personal information in order to send information to you; this might include information that may be of interest regarding our products, services, business updates or vacancies within the company.  We will always obtain your explicit consent in order to send this information to you.

Legal obligation

We may process your information as part of our legal obligation for business accounting and tax purposes.

What if I decide I do not wish for my personal information to be used?

If at any point you change your mind, you can ask for your details to be deleted by contacting us.

You also have the right to know;

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source.

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

Compliance Matters uses third parties to provide the below services and business functions. However, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice.

Our Service Providers

This includes external third party service providers such as accountants, auditors, legal advisors and other outside professional advisors; IT systems support and hosting service providers; technical engineers; data storage and cloud providers; internal reporting software providers  and other similar third party vendors and outsourced service providers that assist us in carrying out our business activities.

International Transfers of Personal Information

Personal information which you supply to us is generally stored and kept inside the European Economic Area.  However, due to the nature of the technologies required, your personal information may be transferred to third party service providers outside the EEA.  In such situations, Omni transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure those third parties handle your personal information in accordance with this privacy policy and European levels of data protection.

Technical and Organisational Measures

Compliance Matters take your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

How long will you keep hold of my information?

Compliance Matters only ever retains information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Lodging a Complaint

Compliance Matters only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority – ICO.

Contact Compliance Matters if you have any concerns.